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CRICT Key Team Members

Dr Robert Bong
Principal Partner & Research Director

Dr Robert Bong, Vice Chancellor and Chief Executive of UCSI University, a former Chief Executive Officer, Managing Director and Director on the board of a number of public companies listed on the New York, Toronto, Thailand and Singapore stock exchanges, has more than 30 years of experience in corporate leadership, government affairs and operational management across a diverse range of sectors.  He has lived and worked in the USA, UK, India Sub-Continent, Greater China Region, and most of the Asia Pacific countries.  Robert has special interest in the technology and education sectors, and he is based out of the Beijing and travels to India and Malaysia every month. Prior to relocating to China, Robert lived and spent extensive amount of time in India, witnessing the structural transformation of the global software development and IT services industry, and the subsequent emergence of the global business process and IT outsourcing industry from India. Today, Robert is the exclusive Blue Ocean Strategy licensed partner in India.  Robert is an Angel Investor and he spends his leisure time doing pro bono works for the young entrepreneurial start-up ventures in China and India.  In addition to being the Vice Chancellor and Chief Executive of UCSI in Malaysia, he works with INSEAD Business School in France and Singapore, TsingHua University in China and Singapore Management University, Institute of Innovation and Entrepreneurship as their coach and business mentor. In India, Robert works with the Manipal Education Group and T.A.Pai Management Institute on advancing the research and practice of Blue Ocean Strategy.  Robert also serves as the Advisor for the  Sampoerna Education Foundation in Indonesia.  He comes from a diverse ethnic and cultural background, and is fluent in multiple languages including English and Chinese (Mandarin).

Mr Poonacha Machaiah
Principal Partner
& Blue Ocean Strategy Exclusive License Partner for India
Poonacha, a successful serial entrepreneur and intrapreneur, has more than 20 years of proven track records in building start-up businesses and forming strategic alliances with global players in the information technology, telecommunications, semiconductors, OEMs, network equipment vendors and ODMs, as well as leading the global sales, business development, operations management, strategic planning and technology design functions at senior leadership positions at Fortune 100 companies working and living in the USA, Europe, Middle East, Indian Sub-continent and most of the Asia Pacific countries.  Poonacha is also the Partner for the Blue Ocean Strategy exlclusive license and business rights in India.  Having schooled and worked in the USA for more than 12 years, Poonacha is a US citizen with deep Indian roots and wide network among the local and overseas Indian Diaspora.  Today, Poonacha is focusing on bringing the best of the global thought leaders to India with the view of stimulating the imagination of the local businesses and energizing the Indian economy beyond its exiting structural and cultural boundaries, and to help the local Indian companies grow and scale overseas.

Mr Michael Warren
Principal Consultant
Michael
, a former Chief Executive for a number of companies and current Advisor and Independent Director on the boards of several companies and a founding member of several industry associations, has more than 25 years of corporate leadership and management experience working and living mainly in Asia Pacific countries. Some of his key accomplishments include leading the start-up, operation and restructuring of entrepreneurial, regional and multi-national organizations, across a variety of industries including telecoms, financial services, energy & utilities, manufacturing, and the public sectorMichael’s core competence lies in his extensive government and commercial network across South East Asian region, his skills around corporate problem and opportunity identification matterspeople relationship management, and in the formulation and execution of corporate and business strategies. Michael comes from an ethnic Indian and English  and he is completely fluent in English and Bahasa Malaysia and Bahasa Indonesia.

Ms Ada Xing
Senior Consultant

Ada is an entrepreneur in the human resource consulting business for the past 15 years. She had set up her own consulting company in the People’s Republic of China with a focus in executive search, particularly in the ICT and finance sectors. Ada has established herself and her company as a preferred executive search firm among the multinational companies in China and reputable local companies. Ada’s strength lies in her creative, analytical and entrepreneurial skills. Combined with her strong economic and financial background, her in-depth knowledge of the local environment and wide network of contacts, Ada adds value to her human resource consulting services drawing from her entrepreneurial background.

Ms Seria Lam
Principal  Consultant

Seria is a seasoned human resource professional with more than 20 years of functional leadership and operational experience in the entire spectrum of human resource practices. She specializes in the high tech and ICT sectors. Seria now runs the human resource consulting practice in China and has successfully completed numerous C level executive search and recruitment assignments in the Greater China region on behalf of Fortune 500 companies. Having been educated in North America and held several senior positions in multinational corporations, she is exceptionally conversant with cultural diversity, high performance work places and talent management across the Asia Pacific and Greater China regions. Seria's core competence lies in strategic human resource management, organizational development and effectiveness. In particular, she has successfully accomplished many projects during her tenure with multinational companies, as well as for her own clients from her practice, in designing, implementing and leading the change for high performance talent management systems, and facilitated leadership transformation at multiple organizational levels and managed corporate restructuring exercises across functional groups. Seria is completely fluent in English and Chinese (Mandarin and Cantonese).

Ms Isabelle Roulet
Consultant

Isabelle has more than 15 years of experience in marketing in the IT and telecommunications industry working across the entire spectrum of functions such as market research, program planning and management, channel management, sales support, corporate marketing, and training and development. Isabelle’s strength lies in her creativity and originality in conceptualizing and designing marketing programs to suit the end users operating environment. With more than ten years of working experience in Asia and a language competency in English, French and Dutch, she is able to closely understand and bridge the gap between the Western and Eastern environments.

Ms Mei M Lim
Principal Consultant

Mei is a seasoned business executive with more than 25 years of experience in the Information and Communication Technology (ICT) and Professional Services (BPO) industries with global MNCs as well as entrepreneurial start-ups specializing in the Contact Centre, Customer Relation Management and Content Management domains, having worked and lived in the USA, Singapore and most of the Asia and Pacific region, progressing from technology management to application marketing, and to professional services. Mei has years of experience in developing and managing channel partners in Asia Pacific and product development and management in Silicon Valley, California. Her expertise lies in her ability to develop and manage very complex channel partners in Asia Pacific and her in-depth knowledge of a wide range of customer application solutions. With her excellent interpersonal skills that span across different cultures, Mei is most effective as an evangelist for any new technology solutions to be introduced in Asia Pacific. Mei is completely fluent in English and Bahasa Malaysia, and she is also the professional photographer for CRICT’s research team conducting work in some of the harshest environments over a sustained period of time.

Ms Malvina Herrnsdorf
Company Secretary & Director

Malvina has been the executive assistant to Dr Robert Bong since his previous appointment as the Managing Director of Nortel Networks. Today, Malvina is the Company Secretary and Company Director for the CRICT Group. Malvina is a qualified accoutant and a trained hotelier. She is proficient in English, French, Bahasa Malaysia and Chinese (Mandarin).

For full details for the rest of our consultants' profiles, please contact Ms. Isabelle Roulet at isabelle@CRICT.com

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